Technical difficulties in Enter Finland:
- Some requests for additional information cannot be viewed or opened in Enter Finland. If you have received a request for additional information but are unable to open it, please wait and we will send you a new one. You can find more information on our website.
- The start page menu is not displayed properly on all mobile phones. If you cannot see the entire menu, rotate your mobile phone horizontally or use a computer.
- Problems with making payments if payment of processing fee gets interrupted before confirmation
Choose an application below:
If you assist an applicant, choose your online service below:
How to give us feedback on Enter Finland:
Give feedback
You can use our feedback form to give us feedback on Enter Finland: Enter Finland feedback form (migri.fi)/(webropol.com).
We will not respond to any feedback or contact requests that have been sent through the feedback form. Our contact details can be found on our website: Contact information (migri.fi).
We value your feedback
Your feedback will help us improve Enter Finland and our services.
Enter Finland user support
If you have a technical problem, please email an exact description and, if possible, a screenshot of the problem to esupport@migri.fi.
If you have questions about the use of Enter Finland, you can call us at +358 295 790 606 from Monday to Friday at 8.30–15.30 (Finnish time).
These applications cannot be submitted online:
For further information, see the website of the Finnish Immigration Service or the website of the Finnish Ministry for Foreign Affairs.