Always sign in to Enter Finland with the latest version of your web browser and please use one of the following browsers to sign in: Google Chrome, Microsoft Edge, Mozilla Firefox, Opera or Safari.
Technical difficulties in Enter Finland:
- Some requests for additional information cannot be viewed or opened in Enter Finland. If you have received a request for additional information but are unable to open it, please wait and we will send you a new one. You can find more information on our website.
- The start page menu is not displayed properly on all mobile phones. If you cannot see the entire menu, rotate your mobile phone horizontally or use a computer.
- Problems with making payments if payment of processing fee gets interrupted before confirmation
If you are applying for an extended permit or citizenship or renewing your residence permit card or residence card, it is possible that you do not need to visit a service point to prove your identity. For more information about when visiting a service point is not necessary, see the page Identification migri.fi/en/identification.
There are two ways to create a user account:
Benefits of using strong identification:
Your user account is safer.
A user account that is created using strong identification is safer than an email account because your identity can be verified electronically.
No need to visit a service point.
In some cases, you do not need to visit a service point to prove your identity if:
- you log in to Enter Finland using strong identification, meaning that your identity is verified online
- you apply for an extended permit
However, this is not possible in all situations when you apply for an extended permit. When you apply online, Enter Finland will show you whether a personal visit is needed or not. Read more about the requirements: migri.fi/en/identification.