Always sign in to Enter Finland with the latest version of your web browser and please use one of the following browsers to sign in: Google Chrome, Microsoft Edge, Mozilla Firefox, Opera or Safari.

Technical difficulties in Enter Finland:

Due to technical problems, some customers cannot open requests for additional information at the moment. If you cannot open a request for additional information, please wait. We will send you a new request for additional information.

There may be delays in partial decisions on residence permits for an employed person or on residence permits for seasonal work becoming visible in Enter Finland for Employers

Payment information is not visible on Enter Finland for applications paid before 30 June 2023

If you were unable to reply to a request for additional information or submit your urgent application on 11–13 September 2023 while Enter Finland was experiencing technical issues:

For more information and instructions, see the page Technical issues and service breaks in Enter Finland (migri.fi)

If you are applying for an extended permit or citizenship or renewing your residence permit card or residence card, it is possible that you do not need to visit a service point to prove your identity. For more information about when visiting a service point is not necessary, see the page Identification migri.fi/en/identification.

There are two ways to create a user account:

If you create a user account using strong identification, your identity will be verified using electronic identification means. You can use Finnish online banking credentials, a certificate card or a mobile certificate to create an account. If you are an EU citizen, you can use your eIDAS identification to create an account. This way, you can log in to Enter Finland using a strong identification device issued in another EU country.

Are you an employer and about to create a user account? Create an employer’s user account here: Enter Finland for Employers

Are you a counsel or a representative and about to create a user account? Create a user account as a counsel or a representative here: Enter Finland for Counsels and Representatives

Your identity will be verified when you visit a service point of the Finnish Immigration Service or a Finnish embassy or consulate abroad. If you use your email address to log in, two-factor authentication will be used. This means that every time you log in to your user account from a new device or browser, a verification code is sent to your email. You need to type in the code when you log in.

If you create an account with your email address, you can upgrade the account later so that you can log in using strong identification (Finnish online banking credentials, a certificate card, a mobile certificate or your eIDAS identification).

Benefits of using strong identification:

Your user account is safer.

A user account that is created using strong identification is safer than an email account because your identity can be verified electronically.

No need to visit a service point.

In some cases, you do not need to visit a service point to prove your identity if:

you log in to Enter Finland using strong identification, meaning that your identity is verified online
you apply for an extended permit

However, this is not possible in all situations when you apply for an extended permit. When you apply online, Enter Finland will show you whether a personal visit is needed or not. Read more about the requirements: migri.fi/en/identification.