Help

Please contact Public Service Info. The Finnish Immigration Service does not maintain Suomi.fi and unfortunately we can not help you with using it.

If the business code given was correct, you can create an Enter Finland for Employers account after the fact and follow the application, even though it has been sent to the service before the Employer account was created.

The Finnish Immigration Service will serve the decision once the Immigration Service has made its decision. The decision is not served to the employer at all, if the employer does not have the right of appeal in that type of application (e.g. with special experts, athletes and researchers, the employer has no right of appeal). In addition, in some situations the decision can not be served due to technical or legal reasons, either at all or for some time. In these situations we kindly ask you to patiently wait for us to contact you or for us to send you a letter.

Please read about expedited processing on our website.

If the application events show that the document or response has been sent, and if the application attachments include the documents you've sent, they have definitely been received.

We will send you a new request if the information you provided was not enough to process the application.

No. We can not give you more information on the phone than you can see yourself in Enter Finland. You will always get the latest and precise information on your application's status by checking it yourself in Enter Finland.

Choosing the correct form can sometimes be difficult. For example, if the applicant applied for a residence permit for an employed person, where the Economic Development and Employment Office evaluates whether the employer should recruit an employee from Finland first, but the applicant could receive a residence permit as a special expert, where this evaluation is not made and the processing time is much shorter, we will process the application as a special expert application. This change is made only when it benefits the applicant and doesn't disadvantage the applicant in any way. The change is also only made when the basic reason for applying stays the same (employment, family ties, studying). For example, a residence permit application for family ties is never processed as a residence permit application for employment. However, changing the processing ground doesn't update completely into Enter Finland, so the application events and the estimated processing time may no longer be valid for that application. However, the information on whether or not there has been a decision will always be updated correctly.

Log in to the Enter Finland online service using the most recent version of one of the following web browsers: Google Chrome, Microsoft Edge, Mozilla Firefox, Opera, or Safari.

For instructions on how to use the online service Enter Finland, see migri.fi/en/enter-finland-for-employers and Frequently asked questions.