Help

For instructions on how to use the online service Enter Finland, see migri.fi/online-services and Frequently asked questions.

Video instructions:

• How to use Enter Finland 
• Replying to a request for additional information in Enter Finland
• Adding documents to your application in Enter Finland

 

Frequently asked questions about Enter Finland:

• Using the online service
• Attachments
• Messages from the online service
• How the online service works

For frequently asked questions about the online service, see migri.fi/faq-online-service In Frequently asked questions, you will also find answers to other questions.

Visiting a service point and the processing of applications

• Booking an appointment
• Submitting an application
• Handling matters at a service point
• Waiting for the decision

For instructions on how to book an appointment, see migri.fi/booking-an-appointment

 

• How to book an appointment at a service point of the Finnish Immigration Service (video and instructions with pictures)
• Book an appointment at a service point

Applications are subject to a fee. You can pay the processing fee with the most common credit cards or using Finnish online banking codes. You can also pay the processing fee when you visit a Finnish embassy or consulate or the Finnish Immigration Service to prove your identity. We will not start processing your application until you have paid the fee.
For further information, see migri.fi/processing-fees-and-payment-methods
 

Watch this video: Adding documents to your application in Enter Finland
In addition, see Attachments in Frequently asked questions.
You can also read more at migri.fi/notify-us-of-changes 
 

Replying to a request for additional information in Enter Finland (video)
For more information, see migri.fi/answering-a-request-for-additional-information
 

For information about waiting for the decision, see the following pages:

• migri.fi/processing-times
• migri.fi/faq-handling-matters-at-a-service-point
• migri.fi/informing-of-the-decision