Always sign in to Enter Finland with the latest version of your web browser and please use one of the following browsers to sign in: Google Chrome, Microsoft Edge, Mozilla Firefox, Opera or Safari.
Technical difficulties in Enter Finland:
- The start page menu is not displayed properly on all mobile phones. If you cannot see the entire menu, rotate your mobile phone horizontally or use a computer.
- Problems with making payments if payment of processing fee gets interrupted before confirmation
- Due to technical problems, some customers cannot open requests for additional information at the moment
- There may be delays in partial decisions on residence permits for an employed person or on residence permits for seasonal work becoming visible in Enter Finland for Employers
- Payment information is not visible on Enter Finland for applications paid before 30 June 2023
For more information and instructions, see the page Technical issues and service breaks in Enter Finland (migri.fi)
If you are applying for an extended permit or citizenship or renewing your residence permit card or residence card, it is possible that you do not need to visit a service point to prove your identity. For more information about when visiting a service point is not necessary, see the page Identification migri.fi/en/identification.